Privacy Policy

EurekaPro will value your privacy and strive to protect your personal information. The term “personal information” refers to any information from which your identity could be reasonably ascertained. EurekaPro will only collect and use your personal information in accordance with this privacy policy and the terms of your agreement with EurekaPro. If you need further information, please contact hello@eurekapro.com.

The personal information we collect enables our team to deal with your inquiries, open and operate an account or to generally provide you with our products and services and comply with laws and regulations. We may need to and/or may be required to record, hold, use, disclose and store the following information :

EurekaPro obtains personal information in various ways :
Personal information is used for the following purposes :

Please be assured that we will ask for your consent before using your personal information for a purpose other than those set out in this Privacy Policy and in the terms in your agreements with EurekaPro.

Disclosure of Personal Information:
To comply with legal and regulatory requirements we may be required to disclose information about you and/or your account details to the following third parties:

The aforementioned third parties may in some instances be located outside the country.
Otherwise we will treat your personal information as confidential and private and will not disclose your information to anyone outside EurekaPro.
We may share your personal information in circumstances such as:

Security on Customer Personal Information:

The team at EurekaPro places the greatest importance in providing strict security measures to protect your personal information. EurekaPro will review and implement up to date technical and organizational security measures when processing your personal information. Employees of EurekaPro are trained to handle your personal information securely and with utmost respect, failing which they may be subject to disciplinary action.

Retention of Personal Information:

EurekaPro will retain information in compliance with this privacy policy and the terms and conditions of your agreement with EurekaPro for the duration of your relationship with us, and afterwards for such period as may be necessary to protect the interests of EurekaPro and its customers, and as required by EurekaPro’s relevant policies, and as required by the law.

Incomplete Personal Information:

Accessing and Updating Personal Information:

You have a right to access your personal information. Please contact EurekaPro customer support to do this. Our customer support team will take steps to verify your identity before fulfilling the request.

In the case of changes to your customer data or where it has not been updated, you will need to contact EurekaPro support to update your personal information. EurekaPro may use its discretion in allowing the corrections requested and/or may require further documentary evidence of the new information to avoid fraud and inaccuracy.

Revisions to this Privacy Policy:

This privacy policy may be revised from time to time. If there are any material changes, EurekaPro will notify you by e-mail communication or posting of a notice.

Contacting EurekaPro in Relation to Personal Information:

If you have any query in relation to this privacy policy or how EurekaPro handles your personal information, kindly contact hello@eurekapro.com.